Legal Documents

L89z Terms & Conditions — Everything Explained in Plain English

It's worth reading through these terms before using l89z. We've written them in plain language instead of complex legal jargon so everything is easy to understand.

Last Updated: June 2026
On This Page
Account & Registration
Deposits & Withdrawals
Bonus Terms & Conditions
Betting & Gaming Rules
Responsible Gaming
Information & Privacy

Key Highlights of the Terms & Conditions

Everything l89z users need to know, at a glance.

Age Requirement

You must be at least 18 years old to use l89z. This requirement is non-negotiable and is strictly verified.

18+ Mandatory
Fair Payment Policy

Once KYC is completed with accurate information, withdrawals will not be held without reason. There are no hidden fees or extra charges at l89z.

Transparent Transactions
Clear Bonus Terms

Each bonus has its wagering requirements, validity period, and eligible games listed separately. Reviewing the terms before claiming a bonus prevents any confusion later on.

Know the Terms Before You Play
One Person, One Account

Each person is allowed only one account. Attempting to open multiple accounts may result in all of them being suspended.

One Account Only
Responsible Gaming Protections

Deposit limits, session time limits, and self-exclusion tools are all readily available at l89z. Take control of your own protection.

Self-Control
Notice of Changes to Terms

If l89z makes any changes to its terms, users are notified in advance. No major changes are made without prior notice.

Advance Notice
By creating an account at l89z, you are considered to have read and agreed to the terms below. If you have any questions, please contact Support.
1

General Terms & Applicability

These terms apply to all services, products, and features offered by l89z. They come into effect the moment you visit the l89z website, open an account, or use any of our services.

l89z operates under a licence from an internationally recognised gaming authority and undergoes regular third-party audits.

To use l89z's services, you must:

  • Must be 18 years of age or older
  • Your account must be registered in your own name
  • Accurate and up-to-date information must be provided
  • Do not access the site from regions where online gaming is prohibited

L89z reserves the right to refuse service to any user at any time, particularly where there is evidence of a breach of these terms.

2

Account Registration & Verification

Registration Rules

Each person may hold only one account at l89z. If multiple accounts are detected sharing the same mobile number, email address, device, or IP address, all associated accounts will be reviewed and may be closed if a violation is confirmed.

KYC Verification

In compliance with security and legal obligations, l89z verifies the identity of all users. The KYC process typically requires the following documents:

  • A clear photo of your National ID card or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership (where applicable)
Caution: Submitting false or inaccurate information during KYC may result in permanent account closure and forfeiture of your deposited balance.

Account Security

Keeping your password and login details completely confidential is your responsibility. l89z will never ask for your password by phone or email. If anyone asks for your password, it may be a fraud attempt.

3

Deposit & Withdrawal Policy

Deposit Limits

Payment Methods Minimum Deposit Maximum Single Deposit Processing Time
BKash৳200৳50,000Instant
Nagad৳200৳50,000Instant
Rocket৳200৳30,000Instant
Bank Transfer৳5,000৳5,00,0001–2 Business Days
Crypto (USDT)$10Unlimited5–30 Minutes

Withdrawal Conditions

KYC verification must be completed before making a withdrawal. Withdrawing via the same payment method used for your deposit is the safest and fastest option. l89z typically processes withdrawal requests within 5–60 minutes.

l89z charges no processing fees on withdrawals — you keep every penny you win.

Withdrawals may be temporarily placed on hold in the following situations: an active bonus wagering requirement has not been completed, KYC verification is incomplete, or a security check is required.

4

Bonuses & Promotional Offers

L89z regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, and it's important to read them carefully before claiming any bonus.

Wagering Requirement

Bonus funds cannot be withdrawn directly — a withdrawal is only possible after wagering the required amount. l89z wagering requirements are generally 8–30x the bonus amount, and may vary depending on the offer.

General Bonus Rules

  • A welcome bonus can only be claimed once per account
  • Wagering must be completed within a set period after the bonus is claimed
  • Some bonuses can only be used on specific games
  • Maximum bet limits may apply when wagering with bonus balance
  • Attempting to claim bonuses through fraudulent means may result in account termination
Please Note: Bonus balance and real balance are separate. If you withdraw while a bonus is still active, the bonus balance will be forfeited.
5

Betting & Gaming Rules

Bet Acceptance Policy

At l89z, every bet is considered final once confirmed. After a bet is confirmed, cancellations or changes are not generally permitted — only in specific circumstances can l89z cancel or modify a bet.

Reasons a Bet May Be Voided

  • If an Event Is Cancelled or Postponed
  • If odds are displayed incorrectly due to a technical error
  • If no bet is placed before the event result is announced
  • If Evidence of Match Fixing or Corruption Is Found

Live Betting

In-play betting odds change from moment to moment. If the odds shift between the time you submit your bet and the time l89z confirms it, the bet will be settled at the updated odds. l89z's decision in this regard is final.

Casino & Games

All games at l89z use certified RNG. Game outcomes are not predetermined — every round is completely independent. If a game is interrupted mid-round due to a technical issue, the bet for that round will be refunded.

6

Responsible Gaming Policy

L89z believes betting and gaming are meant for entertainment, not to cause harm. That's why we actively work to promote responsible gaming.

l89z offers free tools to set your own deposit limits, betting limits, and session time limits. These limits take effect immediately once set.

Self-Exclusion Feature

If you feel your gaming is getting out of control, you can use l89z's self-exclusion feature. You can close your account for a minimum of 6 months or permanently. While self-exclusion is active, l89z will not send you any promotional communications.

Protection of Minors

If anyone under 18 lives in your household and you want to prevent them from accessing this site, please use parental control software. l89z offers free guidance on this.

7

Account Closure & Cancellation Policy

If You Want to Close Your Account

You can request account closure at any time by contacting support or through your account settings. Any active bonuses will be forfeited upon closure, and your real-money balance will be returned.

When l89z May Close an Account

  • Repeated Violations of Terms
  • If evidence of fraudulent activity is found
  • If Money Laundering Is Suspected
  • If you register using false information
  • Using Multiple Accounts
  • If Found to Be a Minor
Important Notice: If an account is closed due to fraud, the remaining balance may not be refunded. l89z reserves the right to notify the relevant legal authorities.
8

Data Protection & Privacy

L89z places the highest importance on protecting users' personal information. To read our full Privacy Policy, Privacy Policy Go to page.

What Information We Collect

  • Name, mobile number, and email provided at registration
  • ID and proof of address for KYC verification
  • Transaction History
  • Site Usage Analytics Data

Who We Share Your Information With

Your personal information is never sold. It may only be shared on a limited basis with parties necessary for payment processing, identity verification, and legal compliance.

l89z uses 256-bit SSL encryption. Your data is protected with bank-level security.
9

Dispute Resolution Process

If you have a dispute or complaint at l89z, contact the support team directly in the first instance. Most issues can be resolved quickly through support.

Steps to Submit a Complaint

  • Step 1: Contact us via live chat or email with the details of your issue
  • Step 2: The support team will respond within 72 hours
  • Step 3: If unresolved, the complaint will be escalated to management
  • Step 4: May be referred to international gaming authorities if necessary

In the event of a dispute over a game result, l89z's server records will serve as the definitive proof. Outcomes of RNG-based games cannot be altered.

10

Policy on Changes to Terms

L89z may update these Terms & Conditions when necessary. For any major changes, users will be notified by email or through the site at least 7 days before the changes take effect.

Always check the "Last Updated" date at the top of this page — it shows when the most recent revision was made.

If you do not agree to the updated terms, you may request to close your account. Continued use of the site after any change to the terms will be taken as your acceptance of the new terms.

For any questions or feedback, get in touch with us: support@l89z.best

Frequently Asked Questions About the Terms & Conditions

The questions users ask most often.

The minimum deposit at l89z depends on your payment method. With bKash, Nagad, or Rocket, you can start with as little as ৳200 — one of the lowest minimums among major betting platforms in Bangladesh. For bank transfers, the minimum is ৳5,000. For cryptocurrency (USDT), the minimum is equivalent to $10. There are no additional charges on deposits, and funds are credited to your account balance instantly. New users will also receive a welcome bonus after their first deposit — visit the Bonus page for details.

Updating your mobile number or personal details on your l89z account requires care, as this information is tied to account security. Some details, such as your email address, can be changed directly from your profile settings. However, to change your mobile number you will need to contact the Support team, since it is linked to identity verification. Support will ask you a few questions to confirm your identity and then send an OTP to the new number for verification. The whole process typically completes within 1 business day. Core identity details such as your name or date of birth cannot be changed after KYC is completed — these can only be corrected through a special request in cases where the original information was entered incorrectly.
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No Hidden Terms
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18+ Only
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